SupportUser's Guide
Miscellaneous
This section goes over miscellaneous items, including registering Ditto, the help menu, and configuring preferences.
User's Guide
The "Help" menu gives you access to the user's guide (this document), typing statistics, filing an error report, and registering Ditto.
Show Statistics
Ditto compiles useful statistics as you type to keep track of your typing productivity. You can see how much Ditto is helping you and whether you need to utilize Ditto more to become a faster typer.
Count of Words You Typed. This is a rolling counter of the number of words you've typed on your computer while Ditto was open. This figure is used to calculate your typing speed.
Count of Words Ditto Typed. This gives you a relative figure to see how much you are utilizing Ditto. Statistics show that most words we type are repetitive. If you aren't utilizing Ditto's ability to reduce repetitive typing, this figure will be low relative to the number of words you've typed.
Your Avg Words Per Minute. This figure is the average words you type per minute without using Ditto. It's a rough estimate of your typing speed excluding any intervention from Ditto shortcut substitutions.
Your Avg Words Per Minute Using Ditto. This figure is the average words including the assistance of Ditto. You can compare your typing productivity improvement versus not using a text expander.
Percent Improvement Using Ditto. This number is the increase in productivity of using Ditto in percentage terms. This figure utilizes the prior two values to derive a percentage improvement.
The statistics show you how much you are utilizing the power of Ditto Text Expander.
File Error Report
If you find any issues with Ditto, please file an error report. It's the recommended way to contact Palabrio Support because it sends a detailed log of your work. In order to solve your issue, please explain it in detail, including your version of Windows, program the error occurred on, and whether Ditto needed to be shut down because of the error.
The default hot-key for filing an error report is Ctrl-F8.
Registering Ditto
To register Ditto, go to the "Help" → "About Ditto" section. The "About" screen will display your current version of Ditto and whether it is registered or not. Purchase a license to gain full access to Ditto past the trial period. When you purchase a license, you'll receive instructions to enter your e-mail here.
When registered, you'll notice the input field is disabled and you won't be able to press the "Register" button.
If you have any problems registering Ditto, please contact us for further instructions.
Configuring Preferences
Preferences allow you to customize certain behaviors within Ditto. Preferences may be accessed by right-clicking Ditto in the System Tray and selecting "Preferences..." or within Ditto under the "Edit" → "Preferences..." menu.
Quick-Add Hotkey. This is the key(s) you press to call up the Quick-Add dialog system wide.
Error Report Hotkey. This is the key(s) you press to file a Ditto Error Report. Filing an error report assures Ditto remains bug free.
Days to Store Suggest Report Items. The suggest report stores phrase and certain other figures for a maximum number of days. You can modify this value within a certain range.
Characters Before Text Block Popup. This is the number of characters that Ditto will wait before it attempts to offer an auto-complete entry.
Run On Startup. Ditto is automatically set to run when your PC boots up. This can be turned off here.
Text Block Popup Location. The location where Ditto will offer Text Block entries to autocomplete for you. Notice that choosing "Center" may block some text as you type. The "Under Cursor or Center" location means Ditto will attempt to offer a popup under the cursor. If the particular application doesn't publish cursor location, Ditto will center the popup on the screen.
- Top Left
- Top Right
- Bottom Left
- Bottom Right (default)
- Center
- Under Cursor or Center
Auto-Suggest Phrase Count. The number of times Ditto will wait until it offers a suggestion from the system tray to automatically notify if you would like to add the common phrase to your shortcuts. You can select "Never Suggest", if you would like for Ditto to never suggest a commonly used phrase. The phrase will still be recorded and available in your Common Phrase Report.